Commerce Fieldbook / Playbooks
Coordinate the investigation, not just the checklist.
Playbooks connect roles, evidence, controlled actions, and exit criteria when a workflow crosses system or team boundaries.
01Catalog operations · stableFeed-to-PDP parity playbookBring catalog, storefront, feed, and channel owners together to resolve conflicting product data.02Storefront operations · stableProduct schema recovery after a theme changeRepair product markup after a theme, app, or storefront deployment changes the rendered graph.03Discovery operations · emergingAI citation investigation playbookCoordinate a repeatable review when shopping-answer systems omit products, cite competitors, or state the wrong facts.04Purchase operations · stablePartial checkout incident triageCoordinate support, QA, storefront, analytics, and reliability teams when a purchase failure affects only some visitors.